Browsing the site and using its services indicates agreement to this privacy policy. We undertake to maintain the privacy of users and protect personal information in accordance with privacy protection laws in Israel, including the provisions of Amendment 13 to the Privacy Protection Law, 5721-1981.
1. Information collected
When using the site, creating an account, purchasing courses, or participating in online learning, information such as:
- Identification and communication details : name, email, telephone and any identifying details provided in the forms.
- Account data and course permissions : username, course registration, access status and licenses.
- Academic activity : Course progress (lessons/topics completed, viewing times), learning outcomes (tasks/files submitted), test/quiz scores, attempts, date of receipt of certificates/badges.
- Interactions : Comments on posts/lessons, activity in forums/community, support messages.
- Media and Live Broadcasts : Viewing stored or streamed video content (e.g. YouTube/Vimeo/Wistia/S3/CDN). We may collect basic viewing data (such as start/end/progress) for the purpose of marking “watched/completed”. Live classes (e.g. Zoom/Meet) may be recorded; participation with a camera/microphone is optional.
- Order and payment data (WooCommerce) : Order details, payment status, billing/shipping addresses (if applicable). Credit card details are not stored on our servers and are passed directly to a secure payment provider; an encrypted token may be generated for future charges.
- Technical information : IP address, browser type, operating system, device identifiers, pages viewed, length of stay, and information collected through cookies and analytics tools.
2. Purposes of processing and use of information
- Providing access to courses, managing permissions, syncing progress and certificates.
- Processing and completing orders, issuing invoices and complying with tax requirements.
- Customer service support, handling inquiries and problems.
- Sending operational updates about the course (new lesson/test/reminders); marketing mailings will only be sent subject to express consent .
- Improving learning content and user experience; information security and preventing fraud/improper use.
- Statistical analysis and improving website performance.
3. Provision of information to third parties
We will only share information as necessary for the service:
- Clearing/payments (e.g. credit providers, PayPal, etc.).
- Media storage and streaming (e.g. Vimeo/YouTube/Wistia/S3/CDN).
- Mailing/CRM systems for communication and invoicing.
- Analytics and marketing tools (e.g. Google Analytics, Meta pixel).
- Live classes/webinars (e.g. Zoom/Google Meet) – if available.
These parties only receive access to the minimum information required to provide the service, and are not permitted to use it for any other purpose.
4. Cookies and similar technologies
The site uses essential cookies for operation and also statistical/marketing cookies to improve the user experience and analysis. You can change cookie preferences or block them in your browser (some services may not function properly). An information notice may appear on the website with a link to this policy.
5. Legal basis and data retention
The processing is carried out for the purpose of providing the service/performing a contract with the user, based on consent (e.g. for marketing mailings), and sometimes by virtue of a legitimate interest in security and service improvement. Order data is retained for the periods required by law (usually up to 7 years for tax purposes); learning data is retained as long as it is required to operate the course, provide certificates, support and maintain educational continuity, or until a request for deletion is made, provided there is no legal obligation to retain it.
6. User account
If an account is created, login details, course history, achievements, and preferences are saved. Account closure/deletion may be requested in accordance with law; some transaction/invoice data may be retained in accordance with legal obligation.
7. Minors
The service is not intended for minors without the permission of a parent/guardian according to applicable law. If we discover that information about a minor has been collected in violation of the policy, we will take reasonable steps to delete it.
8. Transfers of information outside Israel
The information may be processed/stored on servers outside of Israel. We work to deploy acceptable safeguards for such transfers, subject to law.
9. User rights
Every user has the right to review information, request correction or deletion, limit or object to processing, and revoke consent to marketing mailings. Requests can be submitted via the “Contact Us” form on the website. We will handle requests in accordance with the law and data retention obligations.
10. Policy updates
There may be updates from time to time. The updated version will be published on the website and will enter into force from the date of its publication.